Customer Service 1(877) 525-4297

Frequently Asked questions

How do I create an account with Lakhays?

CREATE AN ACCOUNT - NEW CUSTOMER
Click on the tab for “Create Account” and fill the form. Along with the form we require your sellers permit.
You can either fax it to us @ 1-877-773-9440 or simply email to sales@lakhay.com

CREATE AN ACCOUNT - EXISTING CUSTOMER
If you have purchased from us in the past please call us T-1-877-525-4297 or email to sales@lakhay.com
with your company name. A user name and password will be emailed to you immediately.

How do I change my password?

To change your password you need to log into your existing account. Once you are logged in click the "My Account" tab at the top left corner to edit your account information. Type your new password on the password box and click OK on the dialog box that warns you that your password does not match. Re-type your new passwod on the "Verify password" box. Click the "Update info and continue" button to save your changes.

How do I change my account information?

You need to log into your account to edit your account information. Once you are logged in, click the "My Account" tab at the top left corner to edit your account information. You can change your information including your password. Click the "Update info and continue" button to save your changes.

Forgot your password?

If you have forgotten your password click on the login tab. This will take you the login page where you will find a section to recover your password. Please click on the click here link which will take you to the next page. Provide your email address and click on the submit button. You can also call us at 1-877-525-4297 to retrieve your password.

What forms of payments do you accept?

Lakhays currently accepts Visa, Mastercard and COD Money order.

When will my order ship?

About 90% of our orders are shipped the very same day for all the items in stock. Back orders will be shipped to you as soon as it is available. You will be notified before your backorders are shipped to you. Please note we are open Monday to Friday 8am to 5pm PST and closed on all government holidays.

What shipping carriers do you use?

We ship all packages using UPS ground. If you wish to use a different carrier please drop a quick note with your order or simply call us and we will be happy to accommodate your needs.